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View Full Version : HEM Failing to Import (with new update too)



~run.it.twice
08-07-2009, 08:05 AM
Hi,
I played a few thousand hands in the last few days at someone elses house, emailed them to me so when I got home I could import them into my DB, which I did, however they failed to import, most of them went into the archive, while 2 files stayed in the Stars HH folder.

Then I realised that I needed to update HEM, which I've done twice, but it still happens, I put them all in the PokerStars HH folder and import them but it still says there's nothing to import, and they all move again to archive.

I checked my archive and HH directories and they're fine.

What could be the problem?

Thanks.

netsrak
08-07-2009, 08:46 AM
Please make sure your HM says version 1.09 Beta 23a in the header of the main window.

Move the files to a different folder and try to import them from this new folder via import file or import folder

~run.it.twice
08-07-2009, 09:04 AM
Yep, 'version 1.09 Beta 23a'.

I moved the files to a folder on my desktop and it worked a treated, thank you.

lattmjolk
08-07-2009, 05:31 PM
Here's how I solved this problem:

Uncheck the checkbox "Save My Hands History" under Options->Instant Hand History Options, click OK, restart the client and check the box again.




Yep, 'version 1.09 Beta 23a'.

I moved the files to a folder on my desktop and it worked a treated, thank you.