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c.mccool
08-06-2009, 08:47 PM
I'm using version 1.08.04 and up until 3 days ago everything was working fine. I play on PS and was trying to get the HEM to work with FT also. I couldn't get it to work for FT, so I stopped and the next day I got on to play PS and it no longer works on PS. My hud isn't coming up, but that's not the only problem, it isn't importing any hands... whenever I click auto import it tries etc etc then tells me I have import errors.. but I don't know what errors. I had my brother come in... he took everything off and re-installed HEM 1.08.04 and it is still doing the same thing.. any help I'd appreciate a ton, sorry if I left anything important information out, just plz let me know what else u need to know.

c.mccool
08-06-2009, 09:29 PM
I might also add that the hands are being saved to the file thru PS but not going through to HEM.

fozzy71
08-06-2009, 09:54 PM
I'm using version 1.08.04 ......

Please update to the latest beta from the link in my signature.

If you have Vista, please verify that UAC is still off. (http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73) If it is on, please turn it off and reboot.

If that doesn't help, please answer these questions. (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174)

c.mccool
08-06-2009, 11:57 PM
I don't have vista, and I tried the beta, still no luck. But quick question.. I'm wondering if I have these files in right: I have two import folders that read: C:\Program Files\PokerStars\HandHistory + subfolders - and they both are set up like this- Folder name: C:\Program Files\PokerStars\HandHistory Archive Folder: C:\HMArchive.... The Import sub folders are checked. And my PS is saving them in- C:\Program Files\PokerStars\HandHistory\
It seems like very step by step instructions, but was just wondering if I have something set up wrong.. they are both set up like that... I actually hope that's the problem so I can get it fixed, but thank u for taking the time to help.

netsrak
08-07-2009, 04:43 AM
I suggest you delete both of these Auto-Import settings and create a new one.

And as a tip: you should configure a second auto-import for the Stars Prefetch function: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=29