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Nemesis
11-18-2011, 05:53 PM
Hello,

I´ve uploaded 6.5M hands into a database but when starting HEM afterwards it wants to optimize the player alias and it does that for a few hours before it crashes. (see error pic). How do I do what the error message states?

I would just delete the DB and start a new one if I didnt have important hands before that in it.


36311

DogNamedBluff
11-20-2011, 06:50 AM
Next time the issue occurs:

Close HM2

Then send the log file to hm2support@holdemmanager.com with a link to this thread.

Where is my log file?

7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

Showing hidden files: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

Thank you.