PDA

View Full Version : HUD Almost Unuseable



SoulPower
08-05-2009, 12:13 PM
I"m running Vista SP2, UAC disabled, both HEM.exe and HUD.exe are running as administrator, I"m running beta 21, playing Cap NL games on FTP.

Problem 1) HUD doesn't launch on auto-import. The option is selected in the HUD menu. HUD also won't launch if relaunch HUD is selected from menu. I have to navigate to the HEM folder in explorer and launch HUD manually.

Problem 2) HUD doesn't display stats for all tables. My tables all show up in the table manager, but some of the tables, whether it be half or 3/4 show players as 0/6 and no stats appear on the table. The hands that I play on the table are also not showing in the graph. I can't figure out why hands on different tables during the same session won't import.

netsrak
08-05-2009, 12:26 PM
Please update to the latest Beta 23a: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
and check the administrator settings after installing the update.

Delete all files in your FTP handhistory folder or move them to a different folder and try again.

SoulPower
08-05-2009, 01:17 PM
Please update to the latest Beta 23a: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
and check the administrator settings after installing the update.

Delete all files in your FTP handhistory folder or move them to a different folder and try again.

Deleting unprocessed HHs from the HH folder seems to have fixed the problem with displaying stats on all tables. If I move the unprocessed files to their own folder and manually import them, should they import with any problems?

I'm still having the problem with the HUD starting on Auto Import. After installing the latest Beta I navigated to the HEM folder. When I right clicked on both the HEM.exe and HUD.exe ->properties->compatibility the option to run as administrator was grayed out. Could this make a difference?

netsrak
08-05-2009, 01:36 PM
You can import the files via import file or import folder.

The HUD problem has something to do with the administrator rights, i can't tell exactly where to find the settings but is somewhere in the file properties-> extended or sth. like that.

SoulPower
08-05-2009, 03:17 PM
You can import the files via import file or import folder.

The HUD problem has something to do with the administrator rights, i can't tell exactly where to find the settings but is somewhere in the file properties-> extended or sth. like that.

Thanks for your help. I can't seem to find the menu you're talking about. Can you consult with someone else, or point me in the direction of someone who might be able to help?

netsrak
08-05-2009, 03:41 PM
Please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer (http://www.teamviewer.com) session.