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chvarkesh
11-16-2011, 08:07 PM
I am copy/pasting last post from thread i've opened and didn't get help i needed. Would someone be kind enough and answer to this cause ignoring is not the best support we all want here.

My HEM is useless for 3 days now because i can't use HUD.


Originally Posted by sideshow View Post
Hi,


Please view the following FAQ and if this does not solve the problem please answer all the questions at the bottom of the FAQ to help us narrow down the issue.
http://hm2faq.holdemmanager.com/ques...+does+not+work
The more questions you answer the quicker we can narrow down the issue and provide a solution

Thanks
I've read all of it and only have doubts about this one:

11. Please attach your holdemmanager.config file from \MyUsername\App Data\Roaming\Holdem Manager\ folder. It may be just called holdemmanager if you have extenstions turned off.

I can't find that file with that name in that path. I only have handhistory file there

My "table find" option in TM is also not functional.

DogNamedBluff
11-17-2011, 09:11 AM
Please export your HUD's in HUD Options.

Then delete the prefs file in the config folder in

7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

Then re-import your HUD's.

chvarkesh
11-17-2011, 01:30 PM
Please export your HUD's in HUD Options.

Then delete the prefs file in the config folder in

7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

Then re-import your HUD's.

HUD options/player preferences. That's where i made changes but everything is the same.

Maybe i'm doing something wrong?

chvarkesh
11-17-2011, 01:55 PM
Only thing is i found the file in different location. In location u gave me there is no holdem manger folder, only this

HEM.png picture by chvarkesh - Photobucket (http://s1109.photobucket.com/albums/h432/chvarkesh/?action=view&current=HEM.png)

udbrky
11-18-2011, 09:28 PM
Is this HM1 or 2?

chvarkesh
11-19-2011, 08:22 AM
Is this HM1 or 2?

1.12.06

DogNamedBluff
11-20-2011, 07:38 AM
Moving to 1.0 support forum.

Patvs
11-21-2011, 01:03 AM
http://forums.holdemmanager.com/hud-bugs/150691-hud-missing-smart-live-ongame.html