TJD
08-04-2009, 08:16 AM
As requested by Fozzy
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09.Beta 22
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
FTP. Not tried it on other sites but was OK on FTP until recently
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes as far as I know
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?
N/A
6) Have You Tried the Table Finder and did it work?
See image - OK once I have played a hand
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
XP3
9) Have you attached the holdemmanager.config file?
Yes
2 images attached as well
trevor
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09.Beta 22
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
FTP. Not tried it on other sites but was OK on FTP until recently
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes as far as I know
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?
N/A
6) Have You Tried the Table Finder and did it work?
See image - OK once I have played a hand
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
XP3
9) Have you attached the holdemmanager.config file?
Yes
2 images attached as well
trevor