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View Full Version : HUD and table manager don't work



polomm57
08-03-2009, 06:23 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Trial 1.09.21
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Full Tilt. Only site I use.
2a) Have you clicked the Start Auto Import Button?
Yes.
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes.
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?

6) Have You Tried the Table Finder and did it work?
No.
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
No,I use windows.
9) Have you attached the holdemmanager.config file?
Yes

netsrak
08-04-2009, 04:58 AM
Your archive folder configuration is wrong. The archive folder must not be in the same path as the original handhistory folder. Please use a different folder like c:\hmarchive and move all files from the handhistory folder to this new folder.

Then try again please.