replayer HUD zero hands.

[cjbridle]

Tried doing a forum search for this issue, couldnt find anything.

trying to replay hands in my database. the replayer is not showing any hands (just the 0/0/0 stats).

tried restarting HUD/ closing and reopening HM2.

I did discover that clicking the replay button in a note-caddy note caused the player stats to appear in the note-caddy replayer. but they revert to 0/0/0 after you close this window.

[cjbridle]

bump

[nabokow]

similar problem here, I can't get my HUD working in replayer (5623 build) - sometimes the small setting window is shown in replayer, but I can't click it, no player stats in replayer whatsoever.

[sarvam]

I have also a similar problem.

The stats are displayed ok but not always. In some hands after I make a note (not in the players) or make a tag, the values of stats change to 0/0/0... and also the stacks change. If the stacks were $1.60 they become $16.00.

[jjjean]

Hi! I've got another problem. In replayer HUD shows much less hands for all players that i have in database. I mean there's about 40k hands that i played but in replayer HUD shows only 100 hands :eek: Icon "show stats up to day of the hand" doesn't change anything

[udbrky]

sarvam, make sure that your region in windows matches your culture in settings.

For the other issues:

Please export your HUD's in HUD Options.
Then delete the prefs file in the config folder in
7: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)
Please make sure that your windows is uptodate, all service packs and windows updates installed.
Uninstall your current NetFramework version with this tool: http://videos.holdemmanager.com/dotnetfx_cleanup_tool.zip
and download the NET installer and run it
For XP / Vista http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe
For Win7 - NET4 Download: {0} - Microsoft Download Center - Download Details - Microsoft .NET Framework 4 (Web Installer) (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992&displaylang=en)
Import your HUD's again.
Set your seating preferences to match the site's se

[cjbridle]

followed the steps, fresh install of .NET and windows updates.

now the replayer doesnt show any hud whatsoever. the "waiting for hands" appears in the top left for about 2 seconds. then nothing appears. (not even 0/0/0/0) no overlay at all.

any other ideas?

[edit] just to be sure, the 'show player stats' is ticked in the replayer. un-selecting and re-selecting does nothing.

[cjbridle]

the HUD works sporadically when reviewing cash hands. (only for 1 or 2 opponents in each hand randomly). the HUD does not show up at all on any tournament hands.

[sarvam]

sarvam, make sure that your region in windows matches your culture in settings.

Tried this and it seems that solved the problem.

Thanks udbrky.

[cjbridle]

bump

hud still doesnt appear in replayer in latest build

[sarvam]

bump

hud still doesnt appear in replayer in latest build
Hey cjbridle.


Try add HoldemManager.exe and the folder Holdem Manager 2 to your anti-virus exceptions list.

If this doesn't fix the problem, create a new database, import just some cash game hands and tournaments, and see if the stats already appear in Replayer.


Cheers.

[nabokow]

I have hud in replayer with latest build and had it for previous one or two as well...Right now my pop ups don't work though :( see thread http://forums.holdemmanager.com/bug-reports/152171-blank-pop-ups.html - reinstall net framework 4?

[cjbridle]

Hey cjbridle.


Try add HoldemManager.exe and the folder Holdem Manager 2 to your anti-virus exceptions list.

If this doesn't fix the problem, create a new database, import just some cash game hands and tournaments, and see if the stats already appear in Replayer.


Cheers.

done, still doesnt work


reinstall net framework 4?

did this few days ago in response to HM admin advice, still doesnt work.

[udbrky]

In HUD Options - Config, set the overhang to 0.

Does this work?

If not, please send us a log file to hm2support@holdemmanager.com


Where is:
My log file
7: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

[caoqx]

Hi! I've got another problem. In replayer HUD shows much less hands for all players that i have in database. I mean there's about 40k hands that i played but in replayer HUD shows only 100 hands :eek: Icon "show stats up to day of the hand" doesn't change anything

I have the same problem as well

[udbrky]

I have hud in replayer with latest build and had it for previous one or two as well...Right now my pop ups don't work though :( see thread http://forums.holdemmanager.com/bug-reports/152171-blank-pop-ups.html - reinstall net framework 4?


I have the same problem as well

Please send us a log file when this happens


Where is:
My log file
7: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)