PDA

View Full Version : My hands are gone?



Realization
08-02-2009, 07:58 AM
Hi there,

I played a session a few minutes ago.
While I was playing, everything seemed to work fine, HUD was updating very good. Then I got a message HUD has to close down... etc.

I restarted the HUD and everything worked again.
But after the session I realized that HEM did not have any hands from me for this session nad maybe for yesterday, too.
I think I got the hands from my opponents, but where are mine? There are no filters or anything.

I updated to beta 21 after this. HEM found about 1000 new hands, but the problem stays the same.


help please,

greetings,

...

fozzy71
08-02-2009, 08:51 AM
What site? Try to manually move (cut/paste) any hands in your poker client's HH folder, to your archive folder. Your archive folder can be verified via Options > Configure Auto Import Folders > Edit > Archive Folder: ____

If you have Vista, please verify that UAC is still off. (http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73) If it is on, please turn it off and reboot.

If that doesn't help, please answer these questions. (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174)

Dave1212
08-02-2009, 11:33 AM
Not sure if this is the same problem as OP.

I just played 200 or so hands on full tilt but when I go to reports under my username there are no hands. The hands are there as when I select a villain username that I played against their hands appear. My session from yesterday was correctly imported and appears when I select "yesterday".

I think the same thing may have happened with some hands that I played on Prima (Ladbrokes) but didn't verify this.

netsrak
08-02-2009, 12:48 PM
Are you sure you used the right player name?
Please check your alias settings http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=35
and use another filter (for example this month) to crosscheck the data.

Dave1212
08-02-2009, 12:57 PM
I havent set up any aliases so that is blank. If I filter "this month" it shows yesterday's hands, but not today's.

Realization
08-02-2009, 01:04 PM
I can`t manualy import the hands, because they already are importet.
The HUD was updating while I was playing, even on me.
But now in HEM my hands from today are just gone.

I think it looks like Dave1212 has the same problem.
Playername is right, filterchange doesnt change anything.


EDIT: I clicked Change player and found my own alias in the list. It doesnt change anything BUT The alias in the list has about 2600 hands more then I can actually see in the stats when I choose it.
So HEM knows I have xxxx5000 hands but only shows me xxxx2400 of them.
No filter or anything. Maybe that helps some of you guys.


btw sorry for my bad english

Realization
08-02-2009, 01:13 PM
I tried to change the player and got an error which I hope you can see on the picture.
After that, the new player is chosen, but has the same stats then me ....

netsrak
08-02-2009, 02:04 PM
Your database is corrupt. You can try to repair the given index in the database management http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=168.

If that doesn't help create a new database and reimport all your hands.
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

But it can also lead to a computer reinstallation or a hardware defect.

Realization
08-02-2009, 02:10 PM
Thanks a lot. Now I can change players again.

But the old problem stays the same, 2600 hands from me are missing in "Cashgames", even if HEM did recognize them.

netsrak
08-02-2009, 02:12 PM
You should really create a new database

Realization
08-02-2009, 02:29 PM
Hi, I did now,

unfortunately I have still the same problem.
Obviously some hands were lost during the process, anyway, HEM has say 8000 hands from me now, but only shows me about 7000, still 1000 are missing. :(

Anyway, it works now, just these hands are missing. Not urgent.

netsrak
08-02-2009, 03:43 PM
Are this Stars hands?
Then i suggest you try to import them again with the next beta which will be out hopefully tomorrow

Realization
08-02-2009, 04:16 PM
Ups sorry,

no Im playing on FTP

fozzy71
08-02-2009, 04:43 PM
Can you zip and email the hands to me at fozzy@holdemmanager.net with a link to this thread please.

Realization
08-02-2009, 05:05 PM
The hands I exported from the original database?

netsrak
08-03-2009, 03:04 AM
yes Fozzy meant this hands.

Realization
08-04-2009, 09:47 AM
I wasnt able to zip them because I didnt pay for my winrar.
But I started a whole new databse, so it doesnt matter :-)

Anyway, thanks a lot !

fozzy71
08-04-2009, 09:57 AM
Free, open-source archive utility:

www.7zip.org

If you ever have need for it again.