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View Full Version : HUD doesnt work. HEM not importing



purplefizz
08-01-2009, 11:42 PM
i am playing on ONgame.
i recently tried the beta 1.09.20 but found that it did not import all my hands
so i went back to version 1.08.04.
encountered some problems:
1. i had to re-enter serial code
2. i lost all settings
3. HUD wont work. (HEM doesnt seem to be importing hands)

so i went thru FAQ section and followed instructions:

1) What version of Holdem Manager are you using? 1.08.04

2) What Poker Site are you playing on? only play on Ongame

2a) Have you clicked the Start Auto Import Button? YES

3) Have you the settings exactly as per the FAQ for your site? YES

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
YES.
C:\Users\%USERPROFILE%\AppData\Local\P5\<YourSiteName>\handhistory
[4. Make sure that Import From Sub Folders is selected.]
in my case it looks like this:
C:\Users\Wendy\AppData\Local\P5\RedKings\handhisto ry + subfolders

5) Are the hands being imported into Holdem Manager? NO!

5a) Do they import if you create a new database? NO

6) Have You Tried the Table Finder and did it work? YES, table finder shows my tables

7) If you open the HH are they written in English? YES

8) If your using Vista have you UAC disabled? YES

9) Have you attached the holdemmanager.config file? YES

fozzy71
08-02-2009, 01:22 AM
You are better off letting us try and help you with the beta problems, instead of downgrading, because the first thing I suggest to anyone, regardless of the problem, is to update to the latest beta version.

Please update to 1.09 beta 21 from the link in my signature, and then answer any of the questions that again, that now have different answers.

purplefizz
08-02-2009, 10:04 PM
thanks for ur prompt reply. my HUD is now back up.
will see if i have same probs as previous (not all hands imported)
is there any way to recover previous settings?

fozzy71
08-02-2009, 11:32 PM
thanks for ur prompt reply. my HUD is now back up.
will see if i have same probs as previous (not all hands imported)
is there any way to recover previous settings?

Your hud settings or something else? Only if you have a copy of the old prefs.xml or any of the exported HUD configs you may have created.