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borjesson77
08-01-2009, 09:20 AM
I have problem importing hands that includes an A, Q or J, can someone please help me?

fozzy71
08-01-2009, 09:30 AM
Please update to the latest beta from the link in my signature.

If you have Vista, please verify that UAC is still off. (http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73) If it is on, please turn it off and reboot.

If that doesn't help, please answer these questions. (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174)

Then ZIP and email some of the problem hand histories to support@holdemmanager.net and CC me at fozzy@holdemmanager.net.

borjesson77
08-01-2009, 09:55 AM
I´ve update to beta, I´ve unmarked UAC, but still I cant se hands including A, Q,J:(, I play on Prima network

borjesson77
08-01-2009, 10:26 AM
Whats wrong, HM doesnt import any hands including A, Q or J or any pots over 5 $ please help me! Prima network

fozzy71
08-01-2009, 12:54 PM
I´ve update to beta, I´ve unmarked UAC, but still I cant se hands including A, Q,J:(, I play on Prima network


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If that doesn't help, please answer these questions. (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174)

Then ZIP and email some of the problem hand histories to support@holdemmanager.net and CC me at fozzy@holdemmanager.net.

Can you also try to manually move the gamehistory.dat file to an archive folder, so your poker client will create a new one.

Not sure if you will be able to email the .dat file, depending on it's size. If not, you can upload it to a site like megaupload or mediafire, and send a download link.