PDA

View Full Version : Help! hud not showing up desprite need!



Ben2990
07-31-2009, 06:06 PM
help poeple, i recently treied using my hem and the hands are not being recorded, when the tbale scanenr comes up it shows that i have the table im sitting at up, however it also says no body is sitting down when the table is full.. i dont kwno what to do. the only thing i changed recently was the size of the font on my hud help!!

fozzy71
07-31-2009, 06:40 PM
We need a lot more details to help you.


Please update to the latest beta from the link in my signature.

If you have Vista, please verify that UAC is still off. (http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73) If it is on, please turn it off and reboot.

If that doesn't help, please answer these questions. (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174)


Also make sure there are no HH files in the poker client HH folder, that haven't been moved yet. If there are files there, manually cut/paste them to your archive folder.

Ben2990
08-01-2009, 02:16 AM
We need a lot more details to help you.


Please update to the latest beta from the link in my signature.

If you have Vista, please verify that UAC is still off. (http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73) If it is on, please turn it off and reboot.

If that doesn't help, please answer these questions. (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174)


Also make sure there are no HH files in the poker client HH folder, that haven't been moved yet. If there are files there, manually cut/paste them to your archive folder.

1. Hold Em Manager Professional 1.08.04

2. Full tilt only
b. Yes

3.Everything is porporly setup.

4.C:\Program Files\Full Tilt Poker\HandHistory\Hold Em Bot\Hold Em Bot is currently where my hand histories are being stored

please help me, the Hh's are being saves and store din my HEM database correctly, but my hud, just for some reason! will not show up!... its geting anoying and ti wont show up in 6max/headup/or fr

netsrak
08-01-2009, 05:21 AM
Please update to the latest Beta 1.09.21: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Ben2990
08-02-2009, 01:28 PM
Please update to the latest Beta 1.09.21: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

This did not help my situation. I have updated to beta and my hud still wont show up. When my table tracker comes up it shows my table 9max-tourney O/9 (short) is what it says or something, i don't think its registering that people are actually sitting at the table im on. how do i fix this???

netsrak
08-02-2009, 02:09 PM
Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.


For SnGs and MTTs your FTP Client software must be in english language.

Ben2990
08-02-2009, 02:21 PM
Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.


For SnGs and MTTs your FTP Client software must be in english language.

Ok i have checked to ensure my computers UAC is tuned off, it is. Unforunitly when i try to make hold em manager run as administrator though your requested method, the box im supoe to check to amke it "run as admin" is unable to be checked

netsrak
08-02-2009, 03:42 PM
If UAC is off and you have administrator rights it should be fine.

I guess its more the english FTP client which causes your problem.

You can also try to close HM and FTP client, delete all handhistories in the FTP handhistory folder or move them to a different path and restart again.

Ben2990
08-02-2009, 03:42 PM
If UAC is off and you have administrator rights it should be fine.

I guess its more the english FTP client which causes your problem.

You can also try to close HM and FTP client, delete all handhistories in the FTP handhistory folder or move them to a different path and restart again.

ill try and post back

Ben2990
08-03-2009, 11:23 AM
If UAC is off and you have administrator rights it should be fine.

I guess its more the english FTP client which causes your problem.

You can also try to close HM and FTP client, delete all handhistories in the FTP handhistory folder or move them to a different path and restart again.

this worked at first then stopped working

netsrak
08-03-2009, 12:41 PM
Please make sure that you have correctly installed version 1.09 Beta 21. This should be displayed in the header of the main Holdemmanager window.