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View Full Version : Some troubles, Update/Hud/Import/Caddy



banmartins
11-12-2011, 10:04 AM
Hello, i with some problems, tried to search at threads and faq's but dont find the answer, so if its a common thread or anything, sorry.

-When have an update, after install it, I got a Windows error, that dont allow me to use HM, but hud works.

- I have imported hands from PTR and HM1, but some players dont show all hands, like an guy that i have 70k hands of him, at HM2 i have like 23k hands only, in that case arent a big dif, but noticed that some guys i dont have any hand at hud, while on others had like 2-5k.

-Cant see graphs of winnings of double or nothing sng's.

- Its says that NoteCaddy generate 5 stats at free version, of it, limp and how to play str and flush at pos flop, theres a way to switch to another 5 stats ? I trying it at hud options but cant remove those default and add new ones.

One more time, sorry if its so multiple thread, but as said, did searchs and dont found answers,

Again, Thanks so much.

banmartins
11-12-2011, 02:11 PM
If anyone knows about the five trial stats of notecandy already helps, those defaults are useless and i want to change =)

banmartins
11-14-2011, 06:28 AM
Uow, no one to help? =/

udbrky
11-17-2011, 05:28 AM
I'm guessing that the update issue centers around your antivirus. Please add holdemmanager.exe, hudfuncapps.exe, postgres.exe, pg_ctl.exe and hmupdate.exe (only appears during an update) to your firewall and antivirus exceptions list. For more information if that doesn't work, we need your log file to see what is happening.

Is it hands from HM1 or from PTR that aren't showing in the HUD? Please send the ptr hands zipped and a backup of the db to us - you'll need to upload to a site like dropbox or megaupload and send us a link - we can't tell you what is happening without seeing it. We also need a log file when you open a hand that does not show right. Is this in the reviewer or live?

Please send us some of the DON original HH's and summaries to hm2support@holdemmanager.com

sreticentv can answer the questions on notecaddy here:

http://forums.holdemmanager.com/general-support/86341-official-notecaddy-hm-app-thread.html

Where is:
My log file
7: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)