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eltech
11-11-2011, 12:25 PM
Hi, I've got a problem with using holdem manager 2 to play heads up sit & go matches. In result it always take a lose I mean even if I win the holdem manager don;t get that info. Do you know what should I do with that ?

netsrak
11-12-2011, 08:52 AM
HM2 has problems with HU tourneys at the moment. We are working on a fix.

Kidam
02-11-2013, 04:57 PM
BUMP! Same problem here!

My version: HEM 2.0.0.7683

Thanks!

Patvs
02-12-2013, 02:59 AM
Are you playing at Full Tilt?
Full Tilt bugticket on this is HM-5995

For PartyPoker
Ticket is HM-6195, this is already fixed in our latest internal build, which will be released shorty.

Kidam
02-12-2013, 03:00 AM
Are you playing at Full Tilt?
Full Tilt bugticket on this is HM-5995

For PartyPoker
Ticket is HM-6195, this is already fixed in our latest internal build, which will be released shorty.

PokerStars

Patvs
02-12-2013, 03:12 AM
PokerStars: Are you also importing the tournament summaries into HM2? Please view this FAQ to make sure you are setting up HM2 and Stars correctly. - http://hm2faq.holdemmanager.com/questions/642/Poker+Stars+Setup

If the summaries are being imported properly and there is still a problem, please send the hand histories and tournament summaries in which this issue occurs and send it to hm2support@holdemmanager.com with a link to this thread./

Kidam
02-12-2013, 03:15 AM
PokerStars: Are you also importing the tournament summaries into HM2? Please view this FAQ to make sure you are setting up HM2 and Stars correctly. - http://hm2faq.holdemmanager.com/questions/642/Poker+Stars+Setup

If the summaries are being imported properly and there is still a problem, please send the hand histories and tournament summaries in which this issue occurs and send it to hm2support@holdemmanager.com with a link to this thread./
Yeah, I only have problem with HU sng. Dont know why.

Kidam
02-12-2013, 03:20 AM
PokerStars: Are you also importing the tournament summaries into HM2? Please view this FAQ to make sure you are setting up HM2 and Stars correctly. - http://hm2faq.holdemmanager.com/questions/642/Poker+Stars+Setup

If the summaries are being imported properly and there is still a problem, please send the hand histories and tournament summaries in which this issue occurs and send it to hm2support@holdemmanager.com with a link to this thread./

Done! I only have problem with HU SNG. Dont know why.

udbrky
02-12-2013, 11:24 PM
Please zip and email the original hand history and tournament summaries (for Stars, FTP, and Pacific) files from c:/hmarchive and/or c:\hm2archive

files are zipped by right clicking - send to - compressed folder

For multiple files, copy to a folder, then zip them.

Please send to support@holdemmanager.com with a link to this thread.