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lolo157
07-29-2009, 09:22 AM
Hi,

I did all what is explained in the installation guides for the data base, and the holdem. when all is done i run the HM exe and appears the "try, register,etc.." box.

when i click the "try" button simply nothing happens. It does not crash or say anything, simply nothing happens. Any suggestion for this???.


Thanks for the help.

netsrak
07-29-2009, 03:28 PM
Please update to the latest Beta 1.09.20: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.

lolo157
07-30-2009, 05:21 AM
thanks for the reply.

I did what you say and nothing has change. I have XP installed. Any suggestion.???.

Thanks !!

netsrak
07-30-2009, 06:03 AM
Disable firewall / spyware software / virus scanner to see if it makes a difference.

If that doesn't help please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer (http://www.teamviewer.com) session.