PDA

View Full Version : Problem with graph



Acid_Wave
07-28-2009, 03:58 AM
Hi. When I try to open Graph tab at cash games, I receive an error

http://img190.imageshack.us/img190/3586/hmerror.jpg

At tourney tab it post normal graph. How I can fix it.

netsrak
07-28-2009, 05:03 AM
Please update to the latest Beta 1.09.20: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Acid_Wave
07-28-2009, 08:32 AM
I'm already have HM 1.09 beta 20. This error begins from 1.09 beta 14a

netsrak
07-28-2009, 08:43 AM
Which operating system?

Please update your Microsoft .net framework to the latest version.

Acid_Wave
07-28-2009, 08:44 AM
MS Windows XP Sp3 Eng
.NET 1-3 with all service packs

Acid_Wave
07-28-2009, 08:47 AM
And this error only at FullTilt account. At other account they work normal.

netsrak
07-28-2009, 09:46 AM
Hmm strange, please try the following
- Reindex your database via pgadmin maintenance mode (where you do the vacuum too)

- Try to create a new database and import the FTP hands to this and check the graph again. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146

Acid_Wave
07-28-2009, 01:54 PM
I can fix problem by deleting record about Rakeback plan at FullTilt account.
HM get error only when I have any record about bonuses or rakeback.

netsrak
07-28-2009, 02:30 PM
OK, i'll forward it to the developers.

Acid_Wave
07-28-2009, 02:31 PM
Thanks.

Rvg72
07-28-2009, 07:32 PM
I can fix problem by deleting record about Rakeback plan at FullTilt account.
HM get error only when I have any record about bonuses or rakeback.

If you add the rakeback record back does the problem occur again? if so can you try adding the rakeback to a different FTP player (not you) and graph his results and see if it is an error.

Thanks,
Roy

Acid_Wave
07-29-2009, 01:22 AM
Yes, If I add record back problem occur again. I add rakeback record to another player and graph gets an error.