PDA

View Full Version : License connection problems



mvkremer
11-09-2011, 01:57 PM
License Failure Details
--------------------------------------------------
9-11-2011 17:56:35
SharedLicenseHelper
--------------------------------------------------

Errors connecting to the server.

DETAILS

Could not register license.
Could not register with the server.
Kan geen verbinding met de externe server maken --> Kan geen verbinding met de externe server maken --> Een verbindingspoging is mislukt omdat de verbonden party niet correct heeft geantwoord na een bepaalde tijd, of de gemaakte verbinding is mislukt omdat de verbonden host niet heeft geantwoord 50.16.197.140:80

System Info
--------------------------------------------------

Timestamp: 2011-11-09T17:56:35 / 2011-11-09T18:56:35
Entry Assembly: HoldemManager, Version=2.0.0.5562, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\Holdem Manager 2\
Platform: Windows XP Home 32-bit Service Pack 3 [5.1 Build 2600]
OS Version: 5.1.2600.196608
CLR Version: 4.0.30319.239
Process Bitness: 32-bit
Culture: nl-NL / nl-NL
Encoding: West-Europees (Windows)
IIS Available: True
Machine Code: VD3UF-AJLWH-T6UY4-CN7VM-12STT-W9A3G

Assemblies
--------------------------------------------------

Anonymously Hosted DynamicMethods Assembly *
0.0.0.0 / 0.0.0.0 for .NET
Dynamic Assembly

Composite.Layout *
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\Composite.Layout.dll

DeployLX.Licensing.v4 *
4.1.2000.0 / 4.1 r4609 for .NET 2.0
C:\Program Files\Holdem Manager 2\DeployLX.Licensing.v4.dll

HMClass *
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\HMClass.dll

HMLicense *
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\HMLicense.dll

HoldemManager *
2.0.0.5562 / 2.0.0.5562 for .NET
C:\Program Files\Holdem Manager 2\HoldemManager.exe

HoldemManager.Infrastructure *
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\HoldemManager.Infrastructure.dll

HoldemManager.Modules.Services.Configuration *
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\Modules\HoldemManager.Modules.Services.Configura tion.dll

Microsoft.Practices.Composite
4.0.0.0 / 4.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\Microsoft.Practices.Composite.dll

Microsoft.Practices.Composite.Presentation
4.0.0.0 / 4.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\Microsoft.Practices.Composite.Presentation.dll

Microsoft.Practices.Composite.UnityExtensions
4.0.0.0 / 4.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\Microsoft.Practices.Composite.UnityExtensions.dl l

Microsoft.Practices.ServiceLocation
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\Microsoft.Practices.ServiceLocation.dll

Microsoft.Practices.Unity
2.0.414.0 / 2.0.414.0 for .NET
C:\Program Files\Holdem Manager 2\Microsoft.Practices.Unity.dll

Microsoft.Windows.Shell
3.5.41019.1 / 3.5.41019.1 for .NET
C:\Program Files\Holdem Manager 2\Microsoft.Windows.Shell.dll

mscorlib
4.0.0.0 / 4.0 r239 for .NET 4.0
C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\msco rlib.dll

mscorlib.resources
4.0.0.0 / 4.0 r235 (RTMGDR 030319-2300) for .NET 4.0 (RTMGDR 030319-2300)
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\mscorli b.resources\v4.0_4.0.0.0_nl_b77a5c561934e089\mscor lib.resources.dll

Nini *
1.1.0.0 / 1.1.0.0 for .NET
C:\Program Files\Holdem Manager 2\Nini.dll

NoteCaddy.Business *
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\NoteCaddy.Business.dll

PresentationCore *
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_32\Presentat ionCore\v4.0_4.0.0.0__31bf3856ad364e35\Presentatio nCore.dll

PresentationFramework *
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\Present ationFramework\v4.0_4.0.0.0__31bf3856ad364e35\Pres entationFramework.dll

PresentationFramework.Classic *
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\Present ationFramework.Classic\v4.0_4.0.0.0__31bf3856ad364 e35\PresentationFramework.Classic.dll

PresentationFramework.resources *
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\Present ationFramework.resources\v4.0_4.0.0.0_nl_31bf3856a d364e35\PresentationFramework.resources.dll

PresentationFramework.Royale *
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\Present ationFramework.Royale\v4.0_4.0.0.0__31bf3856ad364e 35\PresentationFramework.Royale.dll

RibbonControlsLibrary *
4.0.0.11019 / 4.0.0.11019 for .NET
C:\Program Files\Holdem Manager 2\RibbonControlsLibrary.dll

System
4.0.0.0 / 4.0 r236 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\ v4.0_4.0.0.0__b77a5c561934e089\System.dll

System.Configuration
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System. Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\Syste m.Configuration.dll

System.Core
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System. Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dl l

System.Data
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_32\System.Da ta\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll

System.Drawing
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System. Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Draw ing.dll

System.Numerics
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System. Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Num erics.dll

System.resources
4.0.0.0 / 4.0 r391534 built by: for .NET 4.0 built by:
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System. resources\v4.0_4.0.0.0_nl_b77a5c561934e089\System. resources.dll

System.Web
4.0.0.0 / 4.0 r206 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_32\System.We b\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Web.dll

System.Web.Services
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System. Web.Services\v4.0_4.0.0.0__b03f5f7f11d50a3a\System .Web.Services.dll

System.Windows.Forms
4.0.0.0 / 4.0 r235 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System. Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\Syste m.Windows.Forms.dll

System.Xaml
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System. Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dl l

System.Xml
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System. Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll

UIAutomationProvider *
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutom ationProvider\v4.0_4.0.0.0__31bf3856ad364e35\UIAut omationProvider.dll

UIAutomationTypes *
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutom ationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutoma tionTypes.dll

WindowsBase *
4.0.0.0 / 4.0 r1 for .NET 4.0
C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\Windows Base\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dl l

WPFLocalizeExtension *
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\WPFLocalizeExtension.dll

WPFToolkit *
3.5.40128.1 / 3.5.40619.1 for .NET
C:\Program Files\Holdem Manager 2\WPFToolkit.dll

WPFVisifire.Charts *
4.0.4.2 / 4.0.4.2 for .NET
C:\Program Files\Holdem Manager 2\WPFVisifire.Charts.dll

Xceed.Wpf.Controls.v4.2 *
4.2.0.0 / 4.2.0.0 for .NET
C:\Program Files\Holdem Manager 2\Xceed.Wpf.Controls.v4.2.dll

Xceed.Wpf.DataGrid.ThemePack.1.v4.2 *
4.2.0.0 / 4.2.0.0 for .NET
C:\Program Files\Holdem Manager 2\Xceed.Wpf.DataGrid.ThemePack.1.v4.2.dll

Xceed.Wpf.DataGrid.ThemePack.3.v4.2 *
4.2.0.0 / 4.2.0.0 for .NET
C:\Program Files\Holdem Manager 2\Xceed.Wpf.DataGrid.ThemePack.3.v4.2.dll

Xceed.Wpf.DataGrid.v4.2 *
4.2.0.0 / 4.2.0.0 for .NET
C:\Program Files\Holdem Manager 2\Xceed.Wpf.DataGrid.v4.2.dll

Xceed.Wpf.Themes.LiveExplorer.v2.0 *
2.0.0.0 / 2.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\Xceed.Wpf.Themes.LiveExplorer.v2.0.dll

Xceed.Wpf.Themes.Office2007.v2.0 *
2.0.0.0 / 2.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\Xceed.Wpf.Themes.Office2007.v2.0.dll

Xceed.Wpf.Themes.v2.0 *
2.0.0.0 / 2.0.0.0 for .NET
C:\Program Files\Holdem Manager 2\Xceed.Wpf.Themes.v2.0.dll

xxuor3fy *
4.1.2000.0 / 4.0 r391534 built by: for .NET 4.0 built by:




Stack Trace
--------------------------------------------------
bij SharedLicenseHelper.Required(Boolean silent)
bij LicenseHelperBase.Check(Boolean silent)
bij HoldemManager.Modules.Services.Configuration.Confi gurationService..ctor(IUnityContainer container, IEventAggregator aggregator, Boolean showWizard)
bij HoldemManager.Modules.Services.Configuration.Confi gurationServiceModule.RegisterViewsAndServices()
bij HoldemManager.Modules.Services.Configuration.Confi gurationServiceModule.Initialize()
bij Microsoft.Practices.Composite.Modularity.ModuleIni tializer.Initialize(ModuleInfo moduleInfo)
bij Microsoft.Practices.Composite.Modularity.ModuleMan ager.LoadModulesThatAreReadyForLoad()
bij Microsoft.Practices.Composite.Modularity.ModuleMan ager.IModuleTypeLoader_LoadModuleCompleted(Object sender, LoadModuleCompletedEventArgs e)
bij Microsoft.Practices.Composite.Modularity.FileModul eTypeLoader.RaiseLoadModuleCompleted(LoadModuleCom pletedEventArgs e)
bij Microsoft.Practices.Composite.Modularity.FileModul eTypeLoader.LoadModuleType(ModuleInfo moduleInfo)
bij Microsoft.Practices.Composite.Modularity.ModuleMan ager.BeginRetrievingModule(ModuleInfo moduleInfo)
bij Microsoft.Practices.Composite.Modularity.ModuleMan ager.LoadModuleTypes(IEnumerable`1 moduleInfos)
bij Microsoft.Practices.Composite.Modularity.ModuleMan ager.LoadModulesWhenAvailable()
bij Microsoft.Practices.Composite.Modularity.ModuleMan ager.Run()
bij Microsoft.Practices.Composite.UnityExtensions.Unit yBootstrapper.InitializeModules()
bij HoldemManager.Bootstrapper.InitializeModules()
bij Microsoft.Practices.Composite.UnityExtensions.Unit yBootstrapper.Run(Boolean runWithDefaultConfiguration)
bij HoldemManager.App.OnStartup(StartupEventArgs e)
bij System.Windows.Application.<.ctor>b__1(Object unused)
bij System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
bij MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
bij System.Windows.Threading.DispatcherOperation.Invok eImpl()
bij System.Windows.Threading.DispatcherOperation.Invok eInSecurityContext(Object state)
bij System.Threading.ExecutionContext.runTryCode(Objec t userData)
bij System.Runtime.CompilerServices.RuntimeHelpers.Exe cuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
bij System.Threading.ExecutionContext.RunInternal(Exec utionContext executionContext, ContextCallback callback, Object state)
bij System.Threading.ExecutionContext.Run(ExecutionCon text executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
bij System.Threading.ExecutionContext.Run(ExecutionCon text executionContext, ContextCallback callback, Object state)
bij System.Windows.Threading.DispatcherOperation.Invok e()
bij System.Windows.Threading.Dispatcher.ProcessQueue()
bij System.Windows.Threading.Dispatcher.WndProcHook(In tPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
bij MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
bij MS.Win32.HwndSubclass.DispatcherCallbackOperation( Object o)
bij System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
bij MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
bij System.Windows.Threading.Dispatcher.InvokeImpl(Dis patcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
bij MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
bij MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
bij System.Windows.Threading.Dispatcher.PushFrameImpl( DispatcherFrame frame)
bij System.Windows.Threading.Dispatcher.PushFrame(Disp atcherFrame frame)
bij System.Windows.Threading.Dispatcher.Run()
bij System.Windows.Application.RunDispatcher(Object ignore)
bij System.Windows.Application.RunInternal(Window window)
bij System.Windows.Application.Run(Window window)
bij HoldemManager.App.Main()

udbrky
11-10-2011, 03:18 AM
This is usually a firewall issue; please add holdemmanager.exe to the exceptions in your firewall and antivirus if that does not work, please completely uninstall it, reboot and try and register. If this is successful and you want to reinstall your firewall then make sure to add holdemmanager.exe to your exceptions list or the issue may reoccur.

Also, Check Proxy settings
http://faq.holdemmanager.com/questions/24/I+Can%27t+Activate+%26+Register+Holdem+Manager- I Can’t Activate & Register Holdem Manager (check the proxy settings)

If the problem persists after uninstalling and rebooting please email me the reg.log file from

7: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true


http://hm2faq.holdemmanager.com/questions/1011/Software+Security+Problems+%28Firewall%29

udbrky
11-10-2011, 03:18 AM
This is usually a firewall issue; please add holdemmanager.exe to the exceptions in your firewall and antivirus if that does not work, please completely uninstall it, reboot and try and register. If this is successful and you want to reinstall your firewall then make sure to add holdemmanager.exe to your exceptions list or the issue may reoccur.

Also, Check Proxy settings
http://faq.holdemmanager.com/questions/24/I+Can%27t+Activate+%26+Register+Holdem+Manager- I Can’t Activate & Register Holdem Manager (check the proxy settings)

If the problem persists after uninstalling and rebooting please email me the reg.log file from

7: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)


http://hm2faq.holdemmanager.com/questions/1011/Software+Security+Problems+%28Firewall%29