View Full Version : HM2+NoteCaddy: NoteCaddy Notes appear/disappear playing live

11-09-2011, 11:07 AM
Title says it all.
When playing live, NoteCaddy notes are OK at the beginning, then after a while (15min), they disappear and i only have the user notes showing.
Sometimes when i stop/start the hud again they reappear, but not always.

11-09-2011, 04:59 PM
Had the same problem yesterday. Have you try with the upadate? Not having the problem with version .5586

11-09-2011, 05:21 PM
I have the last update installed, still having this trouble :(
Please, help..

11-11-2011, 02:34 PM
Same here, help please.
Even when the icons are there, if I hover my mouse over the icons I don't get any pouup, but only the names of the players (appart from my own icon)

11-11-2011, 04:03 PM
how long are we playing before this starts to happen? Do the notes ever come back once they disappear?

11-11-2011, 04:22 PM
This begin as soon as I start playing (maybe, I'm not sure, the first time I hover my mouse, it's working, only the first time, but I'm not even sure). The NC icons appear and disapear again and again constantly during the play.
Like I said in my previous message I don't have any popup appearing only the names of the players.

11-11-2011, 04:28 PM
If you want a teamviewer session to check out what's going on, I'm ok

11-11-2011, 05:11 PM
I'm not opposed to team viewer but you are being quite clear now so I don't think it's needed. Some caching changes will go in the next hm2 release and we'll re-eval from there. Unfortunately, I can't repro this on any of my 4 test comps or it'd have been fixed immediately :o

11-17-2011, 04:01 PM
Just to let you know, nothing has changed. I still can't use NC, icons disappear...

11-17-2011, 06:35 PM
no patch has come out so I'm not sure how it would change...

Unfortunately I have no control over that. You can grab the newest build from here though http://videos.holdemmanager.com/HMBuilds/HoldemManager2Setup.exe

11-17-2011, 07:02 PM
I already have the latest HM2 build... I am sorry but aren't you the developper of NC? If not who is it? We should report to him this bug because several people are experiencing this issue and there must be a solution...?

11-17-2011, 07:38 PM
if this happens with the patch that was just released please submit a log file How to make a log and send it to support (http://assaultwareforums.com/showthread.php?477-How-to-make-a-log-and-send-it-to-support)