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View Full Version : Auto import doesn't work



michelin
07-27-2009, 05:21 PM
Hi, I install HM 1.9 beta 20 and when I launch auto import, nothing happened. He doesn't detect hands as before (beta 17), no hud and no hand. It's still write auto import... and freeze. I play on ongame network and there is some problems since few weeks.

fozzy71
07-27-2009, 07:12 PM
Make sure you have set it up according to this faq -http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=148

If you are still having problems, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

michelin
07-27-2009, 07:40 PM
thanks for your answer but it doesn't fix the problem. I read all the FAQ and everything is okay. I play with HM since 8 month and I never seen this. The auto import freeze and table manager see tables but don't record hands.

fozzy71
07-27-2009, 08:21 PM
Can you please answer the questions I linked to so we have a better idea of your machine setup?

Do the hands show up in HM? Does the HUD appear?

Make sure that UAC is off and that you try to uninstall any firewalls

You could also try turning on logging and reproducing the problem. HUD Options > Tables Preferences > Enable Logging

Can you also take some screenshots, of the Table Manager, the Table, and the \Holdem Manager\Importing\HUD Data folder contentts.

michelin
07-28-2009, 09:26 AM
problem solved. I erased beta 20, and go back to beta 17. It work fine. hanks again for your help.