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View Full Version : Stars software upgrade breaks HUD



wpr101
07-27-2009, 05:03 PM
Hi, PokerStars did a software upgrade today... not sure what they changed, but I can no longer get the HUD to appear. Have never had problems before. Thanks.

Mike chops
07-27-2009, 05:36 PM
Which games are you playing? It seemed OK for the 6-max low stakes tables I play.

wpr101
07-27-2009, 05:41 PM
Which games are you playing? It seemed OK for the 6-max low stakes tables I play.

Midstakes games both full ring and 6 max, some sngs, and a multitable.

I tried restarting HEM a couple times with no luck.

Mike chops
07-27-2009, 05:50 PM
Can you using the table finder. Table manager->tables menu. What happens?

wpr101
07-27-2009, 08:35 PM
I'm at a different location now than the computer with HEM on it. But it looks like a few people on 2+2 are experiencing the same thing. I haven't tried this yet, but fozzy71 on 2+2 said to do this:

"Try closing HM, and deleting the pospref.txt and pospref2.txt files. This should reset your stats positions to default by recreating those files. You could also try deleting the prefs.xml file, but make sure to export any custom hud configs first. If none of that helps, you coukld try a reinstall of HM."

Should I try that?

Here is the thread I read that in (last page). http://forumserver.twoplustwo.com/45/software/new-software-holdem-manager-1-08-04-1-09-b17-15-day-trial-omaha-table-scanner-tracker-1535/index138.html

fozzy71
07-27-2009, 08:45 PM
I don't think I suggested that in response to 'no hud on stars'. That was in response to dlorc's post about a destructor error in the HUD. - http://forumserver.twoplustwo.com/showpost.php?p=12117765&postcount=13757

nyyy1927
07-27-2009, 09:33 PM
played earlier today and was fine. ps updated and i couldn't get hud up tonight. Table manager picks up tables but shows 0/6 players and auto import doesn't find anything.

i play 6max micros

sh0gun
07-27-2009, 09:38 PM
I cannot get my hud up either on PS, table manager is not picking up the table and Im on 1.09 beta 20.

edit: this was after the ps update

nyyy1927
07-27-2009, 09:48 PM
i'm on 20 also

sh0gun
07-27-2009, 10:23 PM
anything??

wpr101
07-27-2009, 10:27 PM
I don't think I suggested that in response to 'no hud on stars'. That was in response to dlorc's post about a destructor error in the HUD. - http://forumserver.twoplustwo.com/showpost.php?p=12117765&postcount=13757

Ahh sorry, misunderstanding.

fozzy71
07-27-2009, 11:07 PM
I haven't had a chance to play any hands but I had no issue pre-fetching hands, so i assume playing will import and show the HUD fine.

wpr101
07-28-2009, 02:07 AM
I haven't had a chance to play any hands but I had no issue pre-fetching hands, so i assume playing will import and show the HUD fine.

The importing of hands seems to work fine, however, the HUD recognizes no tables still.

Mike chops
07-28-2009, 09:15 AM
Can you using the table finder. Table manager->tables menu. What happens?

This ^

netsrak
07-28-2009, 09:49 AM
Just played some Cash games hands on Stars with 1.09Beta 20 without any problems

ChillSavior
07-28-2009, 12:09 PM
Just played some Cash games hands on Stars with 1.09Beta 20 without any problems

I'm having trouble getting my HUD up on stars also, the autoimport is working well and the stats are working on manager. When i click on the table manager it is blank, but when i go to table finder it shows the tables im on and there is a big red X in the bottem left corner, but when i click on the tables it does nothing. Any suggestions?

netsrak
07-28-2009, 02:15 PM
Read how to use the table finder: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

wpr101
07-29-2009, 01:31 AM
A restart of my computer seems to have fixed things. Thanks for the help... not sure on the cause.