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johnnybeef
07-25-2009, 06:07 PM
Here's a pic of the error that I get.

pic

fozzy71
07-25-2009, 08:39 PM
Please try updating to the latest beta version from the link in my signature.

If you have Vista, please verify that UAC is still off. (http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73) If it is on, please turn it off and reboot.

If that doesn't help, try closing HM, go to \Holdem Manager\Config and delete the HoldemManager.config file so it can recreate a default one. If that works you will need to set your auto-import folders back up and perhaps a few other misc settings. It wont affect your HUD at all.

If that doesn't work you will probably have to reinstall HM.

johnnybeef
07-25-2009, 09:36 PM
Ok, that didn't work. If by reinstall, you mean uninstall and then reinstall, is there a way to do this without losing my db?

fozzy71
07-25-2009, 11:44 PM
The DB is in PostgreSQL. It isn't affected when you uninstall HM. You should also have a C:\HMArchive or similar that stores your processed original HH files. You can also export your database to text files for an extra layer of protection. You can also use PGAdmin to backup/compress the DB so that you can restore it.

Vista: Turn off UAC - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Turn off Windows Firewall for installing HM and PostgreSQL. Once you get those installed you can add exceptions to the firewall. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98)

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. (http://www.holdemmanager.net/faq/?f=119) I usually just copy my entire \Holdem Manager directory.

I would also make sure you manually export the database to hand history text files: HM > Options > Database Management > Connect > Export Hands

Make sure you copy that folder as well as the other stuff I mentioned. This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild. When reinstalling HM, install the full setup, then the latest beta patch and finally your config folder if you want to use your previous hud configs.


1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and other important files mentioned earlier.
2) Uninstall HM with Revo Uninstaller
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder, and import any notes and hands/database.
10) Test if it works again for a while



These next links aren't necessary for just reinstalling HM, but they are things I touched on in my first paragraph.



How do I re-install PostgreSQL and use a previous database? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=177)


How do I backup and restore my database? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=12)


How do I export or import hands into and from Holdem Manager? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173)