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Negat0r
11-07-2011, 12:23 PM
Hi, i got a pro version of hm 1 for both holdem and omaha but when i login and try to buy hem2 i get the full price instead of upgrade price. How do i fix that?

CDB_HM
11-07-2011, 12:25 PM
I have forwarded to sales...

Please try this:

We are experiencing some issues with license caching so you may wish to do the following after entering your license:

- Close HM2.
- Enable the option to see Hidden Files and Disable “Hide protected operating system files”: How to see hidden files in Windows - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg
- Now Delete C:\ProgramData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic)
- If you see a file C:\Program Files (x86)\Holdem Manager 2\HMLicense.dll.ldat (remove the (x86) if on 32 bit Windows), please delete it also. It will not be there for all installations.

Restart HM2 and register with your original HM2 code.

Negat0r
11-07-2011, 03:38 PM
You did not understand me. I thought i am surposed to get a discount on hem2 holdem + omaha if i got hem1 holdem + omaha but when i try to buy i get only the full price offered even tho i am logged in with my account which has hem 1 full.

CDB_HM
11-07-2011, 04:28 PM
My Apologies - Sales is handling this.

Thanks

arcetincho
11-07-2011, 11:49 PM
I tried the solution you gave and it didn't work, what can i do? If i delete C:\Program Files (x86)\Holdem Manager 2\HMLicense.dll , HM2 doesn't open. HEEEEEEELP!

DogNamedBluff
11-08-2011, 08:02 PM
I tried the solution you gave and it didn't work, what can i do? If i delete C:\Program Files (x86)\Holdem Manager 2\HMLicense.dll , HM2 doesn't open. HEEEEEEELP!

Please try uninstalling and re-installing HM2. Here is the latest download link.

http://www.holdemmanager.com/downloads/Holdem_Manager_2_Setup.exe