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jonasty4
07-24-2009, 12:02 PM
Seems every other day when I sign on to my HUD it has some issues, I've gone through all the steps. I've attached my config.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

the most recent

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

full tilt cash games

2a) Have you clicked the Start Auto Import Button?

yes

3) Have you the settings exactly as per the FAQ for your site?
yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

yes

5) Are the hands being imported into Holdem Manager?

yes

5a) Do they import if you create a new database?

?

6) Have You Tried the Table Finder and did it work?

yeah the tables i have open dont show up on it usually

7) If you open the HH are they written in English?

indeed

8) If your using Vista have you UAC disabled?

yes

9) Have you attached the holdemmanager.config file?

yes

fozzy71
07-24-2009, 01:20 PM
Seems every other day when I sign on to my HUD it has some issues, I've gone through all the steps. I've attached my config.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

the most recent

Please give the actual version number. It should be 1.09 beta 20. You wouldn't believe how many people say 'I have the latest version', and never actually do.



5a) Do they import if you create a new database?

?

How do I create a new database? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146)




6) Have You Tried the Table Finder and did it work?

yeah the tables i have open dont show up on it usually

You are referring to the Table Manager, not the Table Finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54