View Full Version : Pacific errors

07-24-2009, 05:11 AM
Yesterday I played a couple of hundred hands on Lucky Ace which was imported fine into my HEM database. I then tried to transfer the hands to another database using HEM:s export hands alternative.
But when I tried to import them in the new database I got hand errors on 95 of the hands.
What can possibly have caused this error.

I have played with Handgrabber and Lucky Ace saving the hand histories to the disk at the same time. But since HEM imported them correctly into my first database I can't see that the problem is due to that.

07-24-2009, 05:49 AM
Which HM Version?

Update to the latest beta 20 http://www.holdemmanager.com/downloads/HmBetaUpdate.exe and try again please.

07-24-2009, 06:43 AM
You can't really assume that I don't use the latest Beta Version since every support thread will then consist of two posts more, and especially not when there is a problem that reasonably enough can't be Beta related.
Exporting and importing hands within HEM has at least for me worked in every single Beta I used.

Is there anywhere I can see exactly what is erreneous with the HH instead of just seeing the message "import errors".

07-24-2009, 07:46 AM
Sorry but you didn't mention your version and the "normal" user is not reading other threads.

In the Holdemmanager installation path are a lot of log files. You can look through them to see if you get more details about the problem.

07-24-2009, 08:16 AM
When Holdemmanager is exporting the hands I have 136 hands looking like this in the exported file:

***** Pacific Hand History for Game 12052867 *****
$3/$6 Limit Hold'em - *** 07 23 16:40:20 2009

And I have 95 hands looking like this:

***** Cassava Hand History for Game 12052907 *****
$1.50/$3 Blinds Fix Limit Holdem - *** 23 07 2009 16:40:38

It is the 95 latter hands that gets import errors in the database I'm trying to import them too.

07-24-2009, 08:19 AM
Please mail the hands with a link to this thread to fabio@holdemmanager.net. He'll have a look into it.