incog13
07-23-2009, 05:11 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta 20
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
full tilt NL holdem heads up sngs, i think hud doesnt work for pokerstars either
2a) Have you clicked the Start Auto Import Button?
yes
3) Have you the settings exactly as per the FAQ for your site?
yes, it worked until a few days ago
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
c:\history, hh files are being saved
5) Are the hands being imported into Holdem Manager?
yes
5a) Do they import if you create a new database?
not sure, using my normal HEM database
6) Have You Tried the Table Finder and did it work?
table finder works
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
yes
9) Have you attached the holdemmanager.config file?
yes
The hud doesn't start.
Thanks,
Dean.
1.09 beta 20
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
full tilt NL holdem heads up sngs, i think hud doesnt work for pokerstars either
2a) Have you clicked the Start Auto Import Button?
yes
3) Have you the settings exactly as per the FAQ for your site?
yes, it worked until a few days ago
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
c:\history, hh files are being saved
5) Are the hands being imported into Holdem Manager?
yes
5a) Do they import if you create a new database?
not sure, using my normal HEM database
6) Have You Tried the Table Finder and did it work?
table finder works
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
yes
9) Have you attached the holdemmanager.config file?
yes
The hud doesn't start.
Thanks,
Dean.