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rp311
07-22-2009, 11:25 PM
started using hem today and I am about to lose it. i've been through the faq's and the forums and nothing is helping. originally my hud wouldnt work, now nothing is working. error after error. transport errors etc. I believe I have the latest version too.

Now it wont even open Hem, it says: unable to read data from the transport connection. an existing connection was forcibly closed by the remote host.

so now, i cant even get into hem.

wtf.

fozzy71
07-23-2009, 01:54 AM
Please update to the latest beta version from the link in my signature.

If you have Vista, please verify that UAC is still off. (http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73) If it is on, please turn it off and reboot.


http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


http://208.109.95.123/faq/afmviewfaq.aspx?faqid=34



If that doesn't help, please answer these questions. (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174)

rp311
07-23-2009, 01:13 PM
HEM 1.09 beta 20
Full Tilt
Not sure if HUD is set up properly because I can't access HEM
HH's were showing up in the correct folder
UAC is disabled
Firewall is disabled
Defender is disabled
Spyware Doctor is disabled

now its saying failed to create a connection to 127.0.01

Followed previous instructions on disabling Defender, Firewall, and reinstalling Postgres, now when installing postgres, it says account already created and backs out of everything.

Please help, I'm really getting frustrated, as this is costing me time and money.

fozzy71
07-23-2009, 01:54 PM
Please email me: fozzy@holdemmanager.net, with a link to this thread, so we can schedule a Teamviewer session. Download and install the Teamviewer software using all the default settings.

rp311
07-23-2009, 05:18 PM
emailed. and downloaded team manager. I'll wait for your reply. Thanks.

rp311
07-23-2009, 09:57 PM
anyone know how long it takes for a response?

fozzy71
07-24-2009, 12:23 AM
Sorry, I was away from the computer and email for a while, and am planning to go thru email after I catch up all the new posts/threads. I should be available all day tomorrow.

rp311
07-24-2009, 12:48 AM
It's no problem Fozzy, I'm just frustrated. email me or message me when you can. thanks.

rp311
07-24-2009, 04:36 PM
Well, I have put the gun down and no longer want to shoot the computer. Fozzy was great!! Thanks again.