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THE_TRUTH
07-22-2009, 09:05 PM
It rarely comes up and when it does it freezes or doesn't update. Please help

fozzy71
07-22-2009, 10:12 PM
You are going to have to be a bit more detailed and specific, so we can help you better.

Please try updating to the latest beta version from the link in my signature.

If you have Vista, please verify that UAC is still off. (http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73) If it is on, please turn it off and reboot.

If that doesn't help, please answer these questions. (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174)

THE_TRUTH
07-26-2009, 03:03 PM
Downloaded latest version and still not working. I'm playing on FTP, i think it could be the hands aren't archiving, I don't know where to archive them to.

It shows around 5-6 hands and then doesn't update, the hands themselves are importing.

Also my graph shows that I have played more hands than my report does, with no filters.

netsrak
07-26-2009, 03:24 PM
Which version number does Holdemmanager give you in the header of the main window?

THE_TRUTH
07-26-2009, 03:34 PM
Is that the top left? I get a note that says the retrieval of hands is slow and that I need to vaccum the DB, which I did. It says Omaha Manager Small Stakes 1.08.04

netsrak
07-26-2009, 04:22 PM
Please update to the latest Beta 1.09.20: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

THE_TRUTH
07-27-2009, 01:33 PM
ok thank you, and what about my graph displaying more hands then my report?

netsrak
07-27-2009, 02:39 PM
That is normally a filter problem. Please check it in both tabs