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AronI
07-22-2009, 07:43 PM
I installed Beta 1.09 and I now always get the message "Holdem manager has stopped working" when I try to launch HEM.
I have Windows Vista, UAC and all firewalls and anti-virus programs are turned off and I have gone through FAQ ID #34 (http://208.109.95.123/faq/afmviewfaq.aspx?faqid=34) and #171 (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171) without any results.

Thank you
Aron

fozzy71
07-22-2009, 08:22 PM
Is the PostgreSQL service running normally, and the error/problem is with HM? If so, you are probably going to want to try and update to the beta from the link in my signature, and if that doesn't help you will want to try and reinstall HM.



1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while