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View Full Version : Importer troubles



riverratpat0
07-22-2009, 06:04 PM
When I run holdem manager the importer does not seem to be working. The message "importer initializing" stays up and it does not seem to be doing anything. If I hit start auto import it displays "auto importing", but the green bars are not filling up at all and the text that is usually displayed under the "auto importing" does not appear.
Likewise, when I hit stop import it does not seem to be doing anyhting as it just displays the message "stopping import". My holdem manager used to work fine so I dont know what the problem is. It also seems to be using almost all of my processing power as when it tries to import my computer becomes very slow. Help would be very much appreciated!

netsrak
07-22-2009, 06:25 PM
Did you play the FTP record breaker tourney? Delete the handhistory file for this from your handhistory folder.

Other hints: Update to latest Beta 1.09.19 http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.