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ExtrctingValue
07-20-2009, 09:09 AM
Hi,

I recently reinstalled HM and all is fine except for some reason my HUD stops updating after 21 hands of any session. The hands are being imported and i can review a full session in HM but not see stats updated in real time in my HUD after 21 hands (have tried several sessions and each one stops at this number).

Any thoughts?

Edit: it stopped at 20 hands last time)

netsrak
07-20-2009, 09:47 AM
Before you post it stopped after 19 hands the next time....:)

I assume you are playing on FTP? Please use the latest Beta 1.09.18a: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

ExtrctingValue
07-20-2009, 01:36 PM
Before you post it stopped after 19 hands the next time....:)

I assume you are playing on FTP? Please use the latest Beta 1.09.18a: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

OK, after installing the beta version above now when i try to open HM my computer thinks for a few seconds (pointer gives it the 'i'm thinking' sign) and then nothing happens.

Tried rebooting and nothing.

netsrak
07-20-2009, 02:35 PM
Reboot and install the update again.


Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu

ExtrctingValue
07-20-2009, 02:45 PM
Reboot and install the update again.


Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu

I'd already tried the reboot and re-install.

UAC is disabled.

However, when i click 'run as admin' on the HMHUD.exe file in the HM folder it tells me it can't find 'cards0.png' even though the file is sitting right there.

ExtrctingValue
07-21-2009, 05:14 AM
Reboot and install the update again.


Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu

Also, HM appears as many times as i try to open it in the 'processes' tab of Task Manager. When i press 'end process' i get the following error message:

Xenocode Virtual Appliance Runtime

The application encountered an error: 0x8000FFFF, with following desription:

Catastrophic failure

Please contact publisher for more info..

netsrak
07-21-2009, 05:16 AM
There is something wrong with your installation.

Please start a fresh installation into a new folder with 1.08.04: http://www.holdemmanager.com/downloads/holdemmanager.zip and if its running update to the latest Beta again to see if it makes a difference.

ExtrctingValue
07-21-2009, 06:46 AM
There is something wrong with your installation.

Please start a fresh installation into a new folder with 1.08.04: http://www.holdemmanager.com/downloads/holdemmanager.zip and if its running update to the latest Beta again to see if it makes a difference.

Seems ot be working ok now... thanks very much.