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View Full Version : HM2 HUD and Ongame.it



elforic
11-02-2011, 01:40 PM
Hi, I've just purchased HM2 and I' m having issues about the use of the HUD with the Ongame.it platform. I'm not sure it's importing my hands and the HUD doesn't appear. I can't find the cashgame tables on table finder and I've checked the import folders. They are ok, I've tried Pokerstars.it and it works. It's just a ongame.it problem.

udbrky
11-03-2011, 10:45 PM
Open the sessions ribbon, click table finder, highlight the table name, drag the target to the table

Does the HUD find it?

elforic
11-04-2011, 09:33 AM
nope, table finder doesn't show any table... :-(

udbrky
11-04-2011, 11:11 PM
Please send us a separate screenshot of each of the following:

Table
Sessions ribbon
Download winspy - WinSpy++ 1.7 | www.catch22.net (http://catch22.net/software/winspy) - run it, it creates a small box after you attach to the table, send a screenshot of that box

and the hand history.

elforic
11-05-2011, 06:11 AM
32521

elforic
11-05-2011, 06:12 AM
32521 32531 , 32541

udbrky
11-05-2011, 05:58 PM
Thank you, will pass along.

Ant0n10
11-08-2011, 04:25 AM
Hi,
I have the same problem. HM2 is not importing my hands and the HUD doesn't appear. I can't find the cashgame tables on table finder while the import folders are ok.

Ant0n10
11-08-2011, 04:32 PM
UP.
May we know at least if u r working on this issue? It is really sad to purchase a product that does not work at all.

elforic
11-10-2011, 06:30 AM
UP.
May we know at least if u r working on this issue? It is really sad to purchase a product that does not work at all.

+1 you say your software is compatible with Ongame network but it's not, i want my money back

udbrky
11-12-2011, 06:27 AM
this issue is on our priority list.