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wizard13
07-17-2009, 10:41 AM
i have a problem thats been going on for weeks first pokertraker 3 it misses all of my big loosing hands then tried hm fine for 10 days now its missing all my loosing hands i lost 101$ its telling me i won 33$ i mean i cant keep track properly ive updated fileburst it isnt that what else can it be because it is something else.

netsrak
07-17-2009, 11:58 AM
To help you we need some details about your system. Please check this FAQ and post the answers: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

wizard13
07-17-2009, 05:04 PM
1.09 beta 17
i play on fulltilt only
i only track nl holdem
i have clicked auto import
every thing else seems fine hm is working fine exept missing my loosing hands.how do i attach a file to send

netsrak
07-18-2009, 09:22 AM
Please try the latest Beta 18a: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

You can copy/paste the answers directly into your post or add an attachments via the attachment symbol above the message when writing it.

wizard13
07-20-2009, 10:27 AM
when i looked at my folders i i have my handhistory folder but below that 1 called localization 2009 06 24 25 26 27 28 29 30 and lots more in all these folders i have hundreds of tables with handhistorys in them.they are a mixture of nlh plo and sit and goes.i have imported these hands into hm but the handhisorys are still in the folders.does this sound wrong to you.also my plus ev on my graph shows iam about 1000$ above ev witch to me sais that hm has picked up some hands but are not showing up all my big loosing pots

netsrak
07-20-2009, 11:03 AM
This means that you archive folder configuration is wrong. It must not be in the same structure where your pokerclient handhistory folder is. The default path would be c:\hmarchive but you can choose every other path you like but do not use ..\fulltilt poker\handhistory.

You should create a new archive folder now, move all your hands to this new folder via windows explorer, delete the hands in the original folder and reimport them via import file or import folder.

And you should still update to the latest beta: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

wizard13
07-21-2009, 08:03 AM
my arkive folder i set up a new 1 but when i add import folder its not showing up in bold letters its grey i dont think its reconising it

fozzy71
07-21-2009, 08:10 AM
That is normal.