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ASH22
07-15-2009, 06:45 PM
It seems HEM is ignoring all my rebuys and add-ons from FTP tournaments. Is there any solution to this problem?

netsrak
07-16-2009, 04:24 AM
Which Version?

ASH22
07-16-2009, 07:41 AM
HEM v 1.08.04

netsrak
07-16-2009, 08:11 AM
This version doesn't work on FTP since nearly 2 weeks.

Please try the latest Beta: : http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

And possibly you have to delete and reimport the wrong tourneys to fix it or create a new database

ASH22
07-16-2009, 01:13 PM
Thanks for your help.

Do I have to re-import all my HH after updating HEM in order to fix the problem?

netsrak
07-16-2009, 01:24 PM
I would do so for the wrong hands (or you create a new database)

ASH22
07-17-2009, 05:26 PM
OK, I tried it. I created new DB, imported all my 3m games with no result. :(
All of my re-buys are steal missing.

I use:
HEM v 1.09 beta 18a
Windows Vista
FTP

netsrak
07-18-2009, 09:34 AM
Please watch new games importing, does it make a difference?

LYKAON
01-15-2010, 01:17 PM
OK, I tried it. I created new DB, imported all my 3m games with no result. :(
All of my re-buys are steal missing.

I use:
HEM v 1.09 beta 18a
Windows Vista
FTP

I reported this problem back in 1.10 alpha 2 and it's still not fixed in 1.10 beta 8. The rebuys and addons are not imported into that field in FTP rebuy tournies.

fozzy71
01-15-2010, 06:30 PM
Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net