View Full Version : Hope it's a new topic: HUD stops counting after 8/9/10/11 hands

07-15-2009, 03:10 PM
Hi you expert(s),
I need some help on the trial version. Great stuff, but not yet working properly. After the software works perfectly, it stops counting, but old stats remail visible. Relaunching is useless, the table manager does nothing from there. I have read a threat about a small hud update, did'nt work. Maybe AVG security software?

Hope you can help,


07-15-2009, 03:23 PM
Please try updating to 1.09 Beta 18a from the link in my signature.

If that doesn't help we will need a lot more details. Please answer these questions. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

07-16-2009, 07:24 AM
Hi Fozzy,

Thanx for your help man. I've tried it all.
1. got rid of HM and did a new install,
2. updated HM beta
3. added the hud software to the list in my firewall of safe apps
4. played more than 10 hands several times and most of the times it stops after 7 hands, sometimes 8
5. used the auto import button
6. hands are importing fine as far as i can see

I hope you van help out a bit more, thanx again

07-16-2009, 08:07 AM
Are you sure you are using Beta 18A?

Your Holdemmanager should say 1.09 Beta 18a in the header and your table manager 1.09.19

07-16-2009, 08:12 AM
Hi netsrak,

table manager is indead 1.09.19 but hm is 1.08.04. What did I do wrong updating?


07-16-2009, 08:16 AM
You installed the update to the wrong folder.
Holdemmanager must not running during the installation and you must choose the original installation path during this update.

Best is if you reboot your computer and redo the update again.

07-16-2009, 08:46 AM
have the correct version now and playing to see, it counted as much as 10hands already, so it shoul dwork!! Thanx anyway, hope to not come back here ;-)

07-16-2009, 01:34 PM
working purrrrrrfectly, many thanx. great software,


07-16-2009, 09:44 PM
before I installed patch to wrong folder

with new patch works perfectly

Thanks for help