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dangero
10-30-2011, 03:53 AM
HEM crashed the other day.

Everything is back working fine apart from the Hand Replayer.

There was an initial message about it not working but now when I double click a hand nothing happens at all.

Any help would be appreciated.

Thanks

netsrak
10-30-2011, 06:45 AM
* The replayer is not working with the Comodo firewall. You need to uninstall it.
If thats not the reason please try the following:.
1. close HM
2. create a backup copy of the file config\holdemmanager.config
3. open the original file in a texteditor like notepad
4. delete the 2 lines with the following settings:
setting name="ReplayerSettings" ...
and
setting name="ReplayerSkinToUse....
5. save and exit
6. restart HM. The lines in the config file will be recreated.
7. check the subfolder replayer skin\default skin of your holdemmanager installation path (default c:\program files(X86)\rvg software\holdemmanager. Does this folder exist and contain files? If not please come back, we need to send you the files.
8. Test the replayer again. If it still doesn't work you need to reinstall HM with a fresh configuration.

Galderio
12-04-2011, 08:25 PM
Okay, i'm getting so frustrated with this.. i've read so many things, so many people with problems about this, and this includes me!
I already tried this, and other things, changed version a million times and nothing worked!
The Hand Replayer simply just won't work!! :x

Seriously, what can i do?

netsrak
12-05-2011, 06:12 AM
Which HM version?
Which site are the hands from?
Please attach your holdemmanager.config file from C:\Program Files(X86)\RVG Software\Holdem Manager\Config folder (or something similar depending on your installation). It may be just called holdemmanager if you've extentions turned off.

Galderio
12-05-2011, 06:15 AM
The version is 1.12.06 and the hands are from ipoker network.

The hand replayer was fine a months ago, then, out of nowhere simply stopped working. None error message, just won't open.
Yes i have that file in that folder.

Patvs
12-05-2011, 08:04 PM
Reinstall HoldemManager with the full installer @ http://www.holdemmanager.com/Downloads/Holdem_Manager_Setup.exe

Update to http://www.holdemmanager.com/Downloads/HmUpdate_.07%20Internal.exe

Galderio
12-05-2011, 08:31 PM
Lol, it worked! but i already had installed the full installer! what did i made new this time?

Do i need to still install the internal update?

Thank you very much,
Helder Silva

Patvs
12-05-2011, 08:41 PM
If the replayer works you can wait for the final 1.12.07 update.

Or install the 1.12.07 pre-release: http://www.holdemmanager.com/Downloads/HmUpdate_.07%20Internal.exe