HUD vs. specific player not working

[SuhtPaska]

Very strange problem.

My HUD stops working (in replayer or live) if 1 specific player is in the table. So when this guy is playing/in replayer everybodys stats just show 0 or --. When this player moves from table HUD starts to work normally. And it is only this 1 player with others works just fine.

Villains name does not have any strange letters.

And I filtered played hands vs. this player in summer and it was working fine then.

I downloaded the latest version (1.12.05) yesterday and have made database management after the summer. Can it have something to do with this?

Or is he using advanced antiHEM program :)

edit.
player name EduSilva21
Site Ongame
Games SnG

[Patvs]

Try creating another new database.
If you have the same issue, email us two handhistories with this player presentto support@holdemmanager.com

[SuhtPaska]

I actually managed to solve the problem.

Player notes had too much info/too long. Did not know that was possible. Now I do :)

Thanks for the answer anyway.