View Full Version : refund

07-13-2009, 05:55 PM

what is the refund ploicy with HM? i purchased it on the 30 of june 13 days ago thru cardrunners.
Im sure its a great program but i just cant get it to work it wont connect to postgres iv tried my best best to get it goin spending about maybe 5 to 6 hours in total im not gonna waste anymore time on it tbh. really annoying my old database for pt3 is gone now aswel which sucks.

anyway thanks.

07-14-2009, 12:02 PM
so i guess no refunds.


07-14-2009, 12:36 PM
Refund is 7 days

I don't know why we didn't notice your thread so far. Sorry about that.

We'll fix your problems:
Please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer session.