Baintz
07-12-2009, 06:14 PM
Played 1000 or so hands yesterday with no problems.
Fired up a few tables at Stars today, and everything seemed to be working fine. The HUD was working and I was getting stats of all players as per usual. Clicking on the last pot total brought up the last hand history as it should.
However, 80 or so hands in I clicked on HEM to check on a hand, and the 'Reports' tab was empty, similarly for the 'Sessions' tab. The 'Imports' tab is saying 'Auto update did not find any new files'.
I checked the handhistory folder where Stars writes them to my C: drive, but that is empty.
I had not updated the Stars or HEM software between yesterday and today, so have no idea why it suddenly stopped working. I then downloaded the latest beta update, but that has had no effect.
I had a look at the FAQ, but couldn't find this problem anywhere, apologies if I missed it.
Any help much appreciated.
Fired up a few tables at Stars today, and everything seemed to be working fine. The HUD was working and I was getting stats of all players as per usual. Clicking on the last pot total brought up the last hand history as it should.
However, 80 or so hands in I clicked on HEM to check on a hand, and the 'Reports' tab was empty, similarly for the 'Sessions' tab. The 'Imports' tab is saying 'Auto update did not find any new files'.
I checked the handhistory folder where Stars writes them to my C: drive, but that is empty.
I had not updated the Stars or HEM software between yesterday and today, so have no idea why it suddenly stopped working. I then downloaded the latest beta update, but that has had no effect.
I had a look at the FAQ, but couldn't find this problem anywhere, apologies if I missed it.
Any help much appreciated.