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agx631x
07-12-2009, 10:00 AM
im in the middle of sig n goes and holdem manager is working fine, then randomly it stops updating the stats on the poker table, as far as i can see it is still importing the hands just not updating the stats and saying that it only has 4 hands.

help please.

netsrak
07-12-2009, 10:45 AM
You don't give any details about your system and which pokersite you are talking about but i guess its FTP and you don't use the latest Beta.
Please update to beta 15: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

agx631x
07-13-2009, 09:49 AM
yes ftp, ive updated HM, and now the stats arent even coming up. table manager sees the tables but hasnt got any stats for them i.e players 0/9.

netsrak
07-13-2009, 11:20 AM
Please check your handhistory configuration in the FTP client and the HM auto-import settings.

Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and holdemmanager.exe and hmhud.exe are started as administrator