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View Full Version : Tournament tracking does weird things for FTP



SuitedEights
07-12-2009, 01:11 AM
The program occasionally decides to not record HU tournament results. I'm not sure what is going on, but this has happened several times in the past every since FTP's update. I've taken a screen shot to help explain what's going on, but essentially, it happens somewhat randomly. After a tournament, it will record the correct winnings, but it won't record the correct buy-in/rake amount. Therefore, after I win a HU sng, it gives me a net gain of 0. Today I took a screen shot, and then noticed a freeroll were on there, so I went to delete it off, and after I refreshed, the tournament had fixed itself. The first screen shot was taken around 15 minutes after the tournament ended, so it's not like it shouldn't have been finished recording. I first noticed this problem after HEM had recorded about 8 tournaments that I had won in this manner, but none that I had lost, so my graph went down when it should have been going up. I've been going in and manually fixing them as it seems to be about a 30-40% chance that it mis-records a winning tournament.

On the image, the tournament in question has a red dot by it, as it changed #'s after I deleted the freeroll out.

http://i196.photobucket.com/albums/aa188/medicus09/holdemmanager.jpg

netsrak
07-12-2009, 06:14 AM
If you are not using the latest Beta, please update and try again: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

If this doesn't help please send the complete handhistories with a link to this thread to support@holdemmanager.net.

SuitedEights
07-12-2009, 03:05 PM
I am using the latest beta... if/when it happens again, I'll send the e-mail. What do you mean by "complete" hand histories?

netsrak
07-12-2009, 03:10 PM
The complete hand histories you have for a tourney