teaforthetillerman
07-11-2009, 09:33 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta 15
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
FTP;I don't have money anywhere else.
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes.
5) Are the hands being imported into Holdem Manager?
No.
5a) Do they import if you create a new database?
No.
6) Have You Tried the Table Finder and did it work?
It's not showing up because no hands are being imported.
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Yes.
Thanks!
1.09 beta 15
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
FTP;I don't have money anywhere else.
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes.
5) Are the hands being imported into Holdem Manager?
No.
5a) Do they import if you create a new database?
No.
6) Have You Tried the Table Finder and did it work?
It's not showing up because no hands are being imported.
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Yes.
Thanks!