PDA

View Full Version : HEM Stopped working on 2nd computer



listerx
10-22-2011, 08:50 PM
HEM was working fine on both of my computer up until today. I tried to launch it on my laptop and it makes me register my information again and says my license is invalid. It is currently working 100% fine on my main computer with the same information that was on my laptop, just magically stopped working on my laptop.

What steps can I take to try and get it working on my laptop again? I entered in my name and serial number and it won't accept the information.

Thanks.

Patvs
10-23-2011, 12:37 AM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Run a manual Windows Update and install ALL updates.
Read: http://faq.holdemmanager.com/questions/24/ICan%27tActivate%26RegisterHoldemManager (and check the proxy settings)

If that doesn't resolve it, email us your reg.log file from the HoldemManager/Logs folder to support@holdemmanager.com