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allstars6
10-22-2011, 12:35 PM
I'm having so many problems with HEM and data base corruption I have decided I just want to uninstall HEM and postgress and restart everything. Please tell me best way to do that so I can redownload HEM and reactivate (already used 1 code on my desktop and this one here on my laptop) I already have the hands backed up that I want to keep...
Thank you

Sarek
10-22-2011, 01:21 PM
If you’re doing a clean reinstall or moving HM to a new computer you should consider the following.
We have a backup and restore feature within Holdem Manager that makes it easy for you to backup all your settings, hand histories and files.
http://faq.holdemmanager.com/questions/418/Backup+%26+Restore
This is a new feature and there are some compatibility issues with it so if you have any problems you can do this manually by following the instructions below:
Export and Import your Hand Histories and/or backup and restore your database
http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
http://faq.holdemmanager.com/questions/72/Backup+%26+Restore+Database
Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg
Export Your Bonuses and Rakeback – Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg
Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries
http://faq.holdemmanager.com/images/tourney-data-view-01.jpg
See this FAQ http://faq.holdemmanager.com/questions/26/Registration+Benefits on how to reset your code
And finally
http://faq.holdemmanager.com/questions/99/Reinstalling+HEM+without+Losing+Preferences+

allstars6
10-22-2011, 01:57 PM
I have already tried making a new data base doing a bunch of other stuff something is wrong... my hands dont save to the HUD everyday it's like I have no hands with the regs... just tell me how to uninstal deactive and then reactivate thank u

Patvs
10-23-2011, 12:27 AM
Install a different version of PostgreSQL to a different port number.
For example 8.2: PostgreSQL: Choose a Mirror (http://wwwmaster.postgresql.org/download/mirrors-ftp/binary/v8.2.20/win32/postgresql-8.2.20-1.zip) to port 5433

Reinstall HoldemManager using the full installer @ http://www.holdemmanager.com/Downloads/Holdem_Manager_Setup.exe
(install it to a different folder!)

Then uninstall the old PostgreSQL and HoldemManager installation using Revo Free uninstaller (since that will also delete all the entries to the system's registry and hidden files in other system folders)