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fimman84
07-11-2009, 11:44 AM
full tilt auto saves the hand history to the right place but it says it doesnt import any hands.
http://i25.tinypic.com/dyu7aq.jpg
thanks for the instructions ive followed everypart of them but it still doesnt seem to workCould some admin remote control my computer to make it work
or at least tell me how to fix this
ive followed instructions from the faq

netsrak
07-11-2009, 12:00 PM
Please make sure that the handhistories from FTP are written in english.

Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and holdemmanager.exe and hmhud.exe are started as administrator

and remove fish730 from the auto-import path

fimman84
07-11-2009, 12:28 PM
Please make sure that the handhistories from FTP are written in english.

Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and holdemmanager.exe and hmhud.exe are started as administrator

and remove fish730 from the auto-import path

ive done it all and still no results

fimman84
07-11-2009, 12:57 PM
http://i27.tinypic.com/w2ou9j.jpg
there are plenty of players on there but still the hud shows nothing :(

netsrak
07-11-2009, 01:25 PM
No Import -> No hud.

Please check and post the answers from the FAQ http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

fimman84
07-11-2009, 02:42 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta 15

2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Ftp only tried it there

2a) Have you clicked the Start Auto Import Button?
yes

3) Have you the settings exactly as per the FAQ for your site?
yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Program Files\Full Tilt Poker\HandHistory

5) Are the hands being imported into Holdem Manager?
nope

5a) Do they import if you create a new database?
i dont know how to create a database
6) Have You Tried the Table Finder and did it work?
dont know where to find table
7) If you open the HH are they written in English?
yes english
8) If your using Vista have you UAC disabled?
disabled
9) Have you attached the holdemmanager.config file?
nope dont know how to or where to get the file

netsrak
07-11-2009, 04:37 PM
How to create a new database: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146

How to use the tablefinder: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

I think its best if we help you via remote session: Please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer session.