jhramb00
10-21-2011, 10:26 PM
Hello, I have a problem with HM. Since 2 days ago, some hands aren't being imported. I've used HM for years and I have never had this problem. It's not importing around the 5% of the hands, usually big pots :confused:
Can anyone help me?
I've done what Sarek told in another post and it still doesn't work:
Add exceptions to the windows firewall for holdemmanager.exe, hmhud.exe, hmimport.exe and dbcontrolpanel.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.
Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.
I play at pokerstars.
Thank you very much!
Can anyone help me?
I've done what Sarek told in another post and it still doesn't work:
Add exceptions to the windows firewall for holdemmanager.exe, hmhud.exe, hmimport.exe and dbcontrolpanel.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.
Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.
I play at pokerstars.
Thank you very much!