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View Full Version : Error MEssage when Trying to Open HEM



sweetfeet
07-10-2009, 10:36 PM
It says..."Could not find the congif\holdemmanager.config file. Make sure your are running holdem manager from the correct directory"

I've uninstalled and reinstalled HEM 3 times already (with the updated beta version) and I get this problem everytime. I haven't moved any files around or anything.

fozzy71
07-10-2009, 11:18 PM
Is UAC off? http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Have you uninstalled or set exceptions in your firewall? http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

sweetfeet
07-10-2009, 11:22 PM
Yes UAC is turned off and both my antivirus software expired so that shouldn't be the problem. I've had HEM for a long time now and I've never had this problem until the most recent update on Full Tilt.

netsrak
07-11-2009, 05:37 AM
Please try to make a fresh installation of the full version 1.08.04 http://www.holdemmanager.com/downloads/holdemmanager.zip
to a different folder and then install the update to this folder.
And make sure that holdemmanager.exe and hmhud.exe are started as administrator