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View Full Version : Auto import stuck



The_Nit
07-10-2009, 10:01 PM
After the FT update, I decided to give to do the 15 day trial of HEM. I did the initial setup yesterday and everything seemed to be working smoothly (importing hands, hud was setup and working great).

I tried to use it tonight after playing some hands and it seems to be stuck importing.

The 'start auto import' button is grayed but after almost an hour, it's not making any progress importing. If I click the stop button, it changes to 'stopping' and stays there.

Also, I lost all of my hud preferences that I set up yesterday. As well, when I try to relaunch the hud, table manager opens up for 2 or 3 seconds and then closes (while I have an active table up).

My database seems to be fine, all the hands I played yesterday are there.

I've looked through the manual and forums but can't seem to find the answers. Thanks in advance for your help.

The_Nit
07-10-2009, 10:12 PM
I should also add I cannot click on the import file button or the import from folder button. The button isn't grey like the start auto import button but the text on those 2 buttons are grayed out.

The_Nit
07-10-2009, 10:57 PM
I believe I got the import working again. I assume you have to keep UAC off in order to import hands?

fozzy71
07-10-2009, 10:59 PM
First try disabling UAC and reboot http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

if that dosent solve it its likely the database is corrupt and you'll need to export your hands from the old database http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173 then create a new database http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146 and reimport the hands into the new database

fozzy71
07-10-2009, 11:00 PM
UAC must always be off.

You can enable your firewall, but you should exceptions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171