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View Full Version : Says update successful, but it isn't



pog0
07-10-2009, 06:23 PM
I'm trying to update to the latest beta. I run the exe and it says it was successful, but when I open HEM it says that it's running version 1.07.

I'm guessing this is true since I can't find the option in the hud to allow 5 observed hands.

If I were to do a full reinstall, what would I have to do to ensure I don't lose any of my data and customization? Is there any way to make this work without a full reinstall?

I'm trying to update to the newest version (tried the exe both from the download page and from fozzy's signature).

netsrak
07-10-2009, 06:42 PM
Please try the update again and choose the installation path you used for your original installation. When doing it correct you will loose no data or configurations.

fozzy71
07-10-2009, 06:51 PM
Nestrak is likely right. Make sure that the installer is directed to your \Holdem Manager folder.


If you ever decide you are going to reinstall HM (and not SQL):

Vista: Turn off UAC - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Turn off Windows Firewall for installing HM and PostgreSQL. Once you get those installed you can add exceptions to the firewall. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


Before you uninstall HM:

All of these FAQs are not necessary, but they are somewhat related, in some instances, so I figure too much info is better than not enough.

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98)


How do I re-install PostgreSQL and use a previous database? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=177)


How do I backup and restore my database? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=12)


How do I export or import hands into and from Holdem Manager? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173)



You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. (http://www.holdemmanager.net/faq/?f=119) I usually just copy my entire \Holdem Manager directory. It is also a good idea to export any non-default HUD configs you have created to XML file.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.



Installing HM:

When reinstalling HM, install the full setup, then the latest beta patch and finally paste in your config files: prefs.xml, pospref.txt, pospref2.txt, and any non-default POP files (custom popups). Because you are going from XP to Vista, and your file structure will be different for many things, you do nOT want to copy your old HoldemManager.config file to the new install. Then the only thing left would be importing your exported notes. Your HUD should be the same as it was.