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View Full Version : hem stopped working after .be update



springplank
10-19-2011, 01:13 PM
Hey hem stopped working after .be update yesterday, also my hud does not pop up anymore, what can i do about this?

Ive already tried to update hem to the other messageunder about the .be problem but didnt work, all is in english as well still so thats not the problem.

tx

Patvs
10-19-2011, 11:23 PM
Read: http://forums.holdemmanager.com/poker-site-support/133491-sit-n-go-problems-pokerstars.html

springplank
10-19-2011, 11:43 PM
Hey, i did all that but still doesnt seem to work. Also my hud does not pop up at the tabels anymore.

Is there anything else i can do besides reimporting all.

Patvs
10-19-2011, 11:48 PM
Email us a handhistory file of a PokerStars.be SNG (or MTT) to support@holdemmanager.com

springplank
10-19-2011, 11:59 PM
Actually i received a mail to enroll in the hem2 beta, so i am reimporting all from scratch, so that will be the better solution here i guess or,...? What do you think. Or will i have the same problem in hem2 after reinstalling now? Also do i have to ask the tourney summaries again to stars, or will hem2 detect them somehow? tx ,-)))

netsrak
10-20-2011, 03:33 AM
HM2 will have the same problems and HM2 will need summaries too as only the summaries contain the informations we need.
So please send us some some hands.