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View Full Version : Complete Chaos and Need some help



johnstamos
07-10-2009, 03:33 AM
I purchased and used Holdem Manage last summer and used it immensely. I haven't used it since then and plan on playing a ton and need to be able to use it again very much so. I guess i had it up when my buddy was playing some HU SNG's and now it wont even auto-import or import any new hands and wont allow the HUD to be functional. I had to uninstall holdem manager from my computer and now i am completely lost. How can i get it back installed without paying again? How can i get it to just work and operate flawlessly like it used to?

fozzy71
07-10-2009, 09:09 AM
You likely only needed to update to the latest beta version to get the HUD working on tourneys. Current version is 1.09 Beta 14a.

Did you uninstall PostgreSQL also, or just HM?

I will give you all the instructions and FAQs here. If you have Vista, you must turn off UAC, and uninstall any firewall and anti-virus while installing.

If you have any problems or need assistance with any of this, please let us know and we can help you get it setup properly again. If all else fails we could even connect to your pc remotely and help you get it reinstalled.


Vista: Turn off UAC - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Turn off Windows Firewall for installing HM and PostgreSQL. Once you get those installed you can add exceptions to the firewall. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98)


How do I re-install PostgreSQL and use a previous database? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=177)


How do I backup and restore my database? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=12)


How do I export or import hands into and from Holdem Manager? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173)


You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. (http://www.holdemmanager.net/faq/?f=119) I usually just copy my entire \Holdem Manager directory.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.


For uninstalling SQL please follow these steps:

-Download Revo Uninstaller and use it to uninstall PostgreSQL. After it uninstalls it will give you options to select and delete all the associated registry entries.
- manually delete the Program Files\Postgresql folders
- run the command - start > run > cmd >


net user postgres /delete

- reboot.
- install again, with your firewall uninstalled or turned off if windows firewall


Logging:

I would suggest you turn off logging on your new SQL installation as well as these other performance improvements - Top 10: HEM performance increase tips
(http://208.109.95.123/forum/showthread.php?p=62613&posted=1#post62613)

To turn off logging, follow these instructions. This is the first thing I do anytime I install SQL for someone.

- Start > My Computer > Tools > Folder Options > View > UnCheck 'Hide Extensions for known file types' > OK

- C:\Program Files\PostgreSQL\data\postgresql.conf > Right-Click > Open With.. > NotePad > Check 'Always use this program'

- Scroll about half way down to ~Lines 245 - 260:

- The last line of this block of code, for the 'logging_collector', must be changed from On to Off.


------------------------------------------------------------------------------
# ERROR REPORTING AND LOGGING
#------------------------------------------------------------------------------

# - Where to Log -

log_destination = 'stderr' # Valid values are combinations of
# stderr, csvlog, syslog and eventlog,
# depending on platform. csvlog
# requires logging_collector to be on.

# This is used when logging to stderr:
logging_collector = off # Enable capturing of stderr and csvlog

File > Save; File > Close

Start > Programs > PostgreSQL 8.3 > Reload Configuration.

*edit:
- Start > My Computer > C:\Program Files\PostgreSQL\data\pg_log, or C:\Program Files (x86)\PostgreSQL\data\pg_log, if you have 64 bit Vista. Delete all files in that folder. And it might be a good idea to empty your recycle bin at that point, or use a 3rd party utility like CCleaner to clean up all your junk/temporary files. You want to do this before you get to the vacuum and defrag process.


When reinstalling HM, install the full setup, then the latest beta patch and finally your config folder.